ORDER MANAGEMENT
You’ll receive a tracking number via email as soon as your order ships. Use it on the courier’s website for real-time updates. You can also log into your FA account and check your Order History anytime.
Our products are crafted in small batches, so availability can vary. If something you love is temporarily unavailable, we’ll notify you immediately and keep you updated until it’s ready to ship.
Contact us immediately if you need to update or cancel your order. If it hasn’t shipped, we’ll do our best to accommodate your request. Once dispatched, changes or cancellations aren’t possible.
A confirmation email is sent shortly after you place your order. You’ll receive a second email with tracking details once your order ships. Order status is always available in your FA account.
At checkout, enter your code in the “Discount Code or Gift Card” box and click **Apply** before completing your purchase.